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-   -   Why is there no phone # to call Ebay? (http://www.diaperswappers.com/forum/showthread.php?t=1465570)

Rdesonia 11-20-2012 10:54 PM

Why is there no phone # to call Ebay?
 
Gr... someone opened an item not as described case. :banghead: It was as described. They have 2 feedback. (one is mine) Anyway I can't find a phone #!

Rdesonia 11-20-2012 11:11 PM

Re: Why is there no phone # to call Ebay?
 
I got the number buy jumping through hoops after hitting Contact us. It has a one time passcode only good for 15 minutes. It told me to go to the website in a recorded message. I finally got a customer service rep after selecting my question was not answered and holding for a long time. Then was told they couldn't do anything until the buyer responded.

(PS. I felt fishy about this sell and I video taped myself packing the item and mailing it! I usually don't do that but I just got a vibe. I'm so glad I listened to it! And they had the item over 3 weeks before contacting me.)

Sweet_Fantasy_Fox 11-20-2012 11:42 PM

Re: Why is there no phone # to call Ebay?
 
3 weeks before contacting you to complain, heck no, they're up to no good. I hope they lose this claim, keep us posted.

I_run_with_scissors 11-21-2012 05:08 AM

Re: Why is there no phone # to call Ebay?
 
yikes! sounds fishy to me too, I hope it works out for you mama!!!

pottermomma 11-21-2012 05:29 AM

this is why I am so afraid to use eBay! They seriously don't seem to care about sellers anymore.

mommaRNluvs7 11-21-2012 08:31 PM

Re: Why is there no phone # to call Ebay?
 
Are you sure its through eBay and not Paypal? Item not as described sounds like a PP complaint. They might be easier to reach.

3lilbubs 11-21-2012 08:55 PM

Re: Why is there no phone # to call Ebay?
 
If the person paid via paypal then you need to go thru them.

keen1981 11-21-2012 09:06 PM

No, it's likely eBay. Same thing happened to me. And eBay sided with them even though I could PROVE she was scamming.

keen1981 11-21-2012 09:06 PM

Quote:

Originally Posted by pottermomma
this is why I am so afraid to use eBay! They seriously don't seem to care about sellers anymore.

Nope! They sure don't!

Rdesonia 11-21-2012 09:50 PM

Re: Why is there no phone # to call Ebay?
 
It was through Ebay. It is a "eBay Buyer Protection case". It was just very annoying to me that they don't just have an easy to access customer service #. (not that customer service was the least bit helpful!)


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