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Old 11-27-2012, 09:06 PM   #25
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Faithsa
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Join Date: Dec 2009
Location: Maine
Posts: 1,682
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Re: Buyer received empty package

I'd say ask for photos. Then give a refund. Then call the PO it was last at and see if it can be found. You have the photos if needed for the PO.
It may end up being a loss for you but your customer will trust you and be willing to do business with you again and tell her friends the same.
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