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Old 03-28-2013, 04:52 PM   #11
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Re: Question on store shipping/insurance policy * final update post 10*

Yikes... seems customer service is going down now after year and years of excellent CS (Ive ordered from them many many many times before!)

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Old 03-29-2013, 12:07 AM   #12
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Re: Question on store shipping/insurance policy * final update post 10*

What the heck is going on with this 25% off next order baloney. I am hoping this is all the same store and that there isn't a business model that actually teaches this is customer service or resolutions to problems. Oh and I tried putting on my listings that I was blond and 100 pounds but that didn't make it true,so her saying she isn't responsible isn't going to fly either.
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Old 03-29-2013, 12:15 AM   #13
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Can you contact a mod to see if this is the same store that was discussed in another thread? I'd REALLY like to know which store it is so I don't have to avoid ALL small online diaper shops.
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Old 03-29-2013, 02:27 AM   #14
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Re: Question on store shipping/insurance policy * final update post 10*

Quote:
Originally Posted by bdhutier View Post
What the heck is going on with this 25% off next order baloney. I am hoping this is all the same store and that there isn't a business model that actually teaches this is customer service or resolutions to problems. Oh and I tried putting on my listings that I was blond and 100 pounds but that didn't make it true,so her saying she isn't responsible isn't going to fly either.
It's the same store..

Maybe we should send her the link to this forum...
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Old 03-29-2013, 08:07 AM   #15
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Re: Question on store shipping/insurance policy * final update post 10*

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Originally Posted by BeccaSueCongdon View Post
Can you contact a mod to see if this is the same store that was discussed in another thread? I'd REALLY like to know which store it is so I don't have to avoid ALL small online diaper shops.
and can the mods "out" this place if it's all the same one?!
I think in some instances (like this one) buyers should be made aware so they can make a decision whether to buy from someone or not.
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Old 03-29-2013, 12:33 PM   #16
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Originally Posted by bdhutier View Post
What the heck is going on with this 25% off next order baloney. I am hoping this is all the same store and that there isn't a business model that actually teaches this is customer service or resolutions to problems. Oh and I tried putting on my listings that I was blond and 100 pounds but that didn't make it true,so her saying she isn't responsible isn't going to fly either.
OP basically outed the store in her details, so while I don't know what other situation you're referring to, this one is easy peasy to figure out.

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Old 03-29-2013, 12:39 PM   #17
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Quote:
Originally Posted by Hillargh

OP basically outed the store in her details, so while I don't know what other situation you're referring to, this one is easy peasy to figure out.

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I'm still clueless which store it is... I haven't shopped with wahm stores before yet, always have gone through cotton babies but was planning to do mom-run shops for our bub due in oct. can someone pm me? Is that allowed?
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Old 03-29-2013, 02:42 PM   #18
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Re: Question on store shipping/insurance policy * final update post 10*

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Originally Posted by Hillargh View Post
OP basically outed the store in her details, so while I don't know what other situation you're referring to, this one is easy peasy to figure out.

Sent from my Galaxy Nexus using DS Forum
Actually I didn't as most of the major diaper stores have this policy in place if you read their policies (which I'm sure most people do not) and a couple have insurance listings you can purchase. This is the first time I was offered a coupon instead of replacing an order from a store though even with the policy in place. Thankfully it ended without my having to contact paypal, though that still doesn't answer my main question.
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Old 03-29-2013, 02:43 PM   #19
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Re: Question on store shipping/insurance policy * final update post 10*

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Originally Posted by BeccaSueCongdon View Post
I'm still clueless which store it is... I haven't shopped with wahm stores before yet, always have gone through cotton babies but was planning to do mom-run shops for our bub due in oct. can someone pm me? Is that allowed?

It isn't allowed per DS rules. Even in a pm
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Old 03-29-2013, 02:44 PM   #20
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Originally Posted by mekjsk2000

It isn't allowed per DS rules. Even in a pm
Ok. :-)
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