Reply Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
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Old 04-01-2013, 03:46 PM   #11
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If it were me, I'd just say something like "I'm bummed to hear that you're not enjoying the brush. Unfortunately, I'm not able to offer any refund or exchange because they've already been used, and as a seller I'm not able to guarantee the performance of the items since I am not the manufacturer."

But I'm a big meanie.


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Old 04-01-2013, 04:08 PM   #12
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Re: Question about an Ebay Transaction

She can wash the brushes, I use MK as well and love the brush, sometimes the hairs do fall here and there, but they are washable and she can do a quick wash to remove any loose hairs.
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