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Old 11-18-2013, 01:22 PM   #1
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Question Ship to different address?

I know I have read somewhere not to ship to a different address than what is on file with the buyer's PP account. Can someone tell me what to tell the buyer as far as my reasoning for not being able to ship to her different address. I am assuming I will not be protected through PP if something were to happen. She says it is on her account but it isn't the one showing up when I go to print a label. Thanks!

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Old 11-18-2013, 01:23 PM   #2
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Re: Ship to different address?

Yep legit or not you won't be covered if it goes missing. It needs to be changed and confirmed first by the account holder.

Confirmed address only
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Old 11-18-2013, 01:25 PM   #3
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Re: Ship to different address?

That is what I thought. I also print my labels from home directly from PP so there is no way to do that without her changing it. The address is in Canada and the one she wants to change it to is in the US.
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Old 11-18-2013, 01:26 PM   #4
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Re: Ship to different address?

Does it take a certain amount of time to get the address confirmed?
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