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Old 08-04-2014, 10:46 AM   #1
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Anybody else having paypal issues since they redid the website?

So angry right now. I sent a large sum of money accidentally as a gift because there was no option to choose how to send it from their stupid mobile site. Now I have to hope and pray my seller is honest and actually sends me my item in the condition described! I am livid to say the least. What recourse do I have if any? I called PayPal and they basically told me too bad. I paid with my credit card, could I dispute the charge through them if the sale goes south?

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Old 08-04-2014, 10:51 AM   #2
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Re: Anybody else having paypal issues since they redid the website?

Ask for a charge back through your credit card company
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Old 08-04-2014, 10:55 AM   #3
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Ask for a charge back through your credit card company
Will they do that? It just happened, so I'm giving her a chance to ship, but it still makes me nervous if it isn't in the described condition or something.
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Old 08-04-2014, 10:57 AM   #4
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Re: Anybody else having paypal issues since they redid the website?

Ask her to refund you...if she doesn't then give it a few weeks and then contact your cc
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Old 08-04-2014, 11:05 AM   #5
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Ask her to refund you...if she doesn't then give it a few weeks and then contact your cc
I did ask her to refund per paypal's instructions, and I am not hearing back (it was on the fb swap page, so I know she has seen my messages explaining what happened). She has good feedback so I hope she's honest!

I'm mostly mad at PayPal for their stupid website missing so many features! I didn't even realize it didn't go through correctly until she contacted me said she didn't get my shipping address. That was my red flag.
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Old 08-04-2014, 11:08 AM   #6
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This is not the first problem I've discovered with their new site. I really, really hate it.
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Old 08-04-2014, 11:09 AM   #7
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Re: Anybody else having paypal issues since they redid the website?

You can go back to their old website.
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Old 08-04-2014, 11:22 AM   #8
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You can go back to their old website.
For the problems I found, every time I'd click to use the old site, it would take me one step past the place I needed to be and I couldn't access what I needed still. I've called them several times and even they admitted their site wasn't fully functioning.
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Old 08-04-2014, 11:22 AM   #9
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When someone paid me as a friend:family on accident it didnt let me print a shipping label, she should just refund you and let you pay as goods
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Old 08-05-2014, 04:36 AM   #10
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Re: Anybody else having paypal issues since they redid the website?

I believe on the desktop view there is a tab on the right hand side that says comments. Click on that and comment on the site. I have when I find an issue.
If more make the complaint the quicker it would be fixed.
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