Reply Hey Mom! Learn more about the Gerber Life Insurance Grow-Up Plan!
 
Thread Tools Display Modes
Old 04-03-2013, 02:38 AM   #1
Paislie98's Avatar
Paislie98
Registered Users
seller
seller
 
Join Date: May 2012
Location: Iowa
Posts: 4,292
My Mood:
Anyone else had this happen? eBay/pp credit crd dispute

So I sold an item at the end of January on eBay. Payment hadn't been received to close to two weeks after auction ended so I opened an unpaid item case on eBay (payment due within 5 days stated in auction). I did attempt to contact buyer two different times before doing this with no response.

Magically, payment was received next day. I mailed the item through pp to confirmed address. She left positive feedback about a week late. Done.

Fast forward to tonight. I got a notice saying she had disputing the charge. She said she didn't authorize the payment. Pp already.took the money from me while it was being investigated so now I owe pp $. I responded to the dispute with the tracking #, summarized having to open case through eBay, and copied in the feedback she left.

Has anyone had this happen to them? How did it end? im worried that i am just out the $ since pp tends to side with buyers. It was only $13 but still!

Advertisement

__________________
Trisha~married 8/05 Mama to DD (9/08) & DS (3/12)
Paislie98 is offline   Reply With Quote
Old 04-03-2013, 02:47 AM   #2
abunchoflemons
Registered Users
sitesupporter
seller
 
Join Date: Apr 2012
Location: usa
Posts: 14,453
My Mood:
Re: Anyone else had this happen? eBay/pp credit crd dispute

They do side with buyers but I have sold and they have sided with me too. Disputing what charge? the payment being sent? You were definitely in the right.
__________________
Join me making money doing the following: shopkick, Swagbucks, fronto unlockscreen , Perk, receipthog,1Q, Free Eats, panel app, qmee, bzzagent, amazon-my habit, slidejoy unlock screen
abunchoflemons is online now   Reply With Quote
Old 04-03-2013, 02:50 AM   #3
Paislie98's Avatar
Paislie98
Registered Users
seller
seller
 
Join Date: May 2012
Location: Iowa
Posts: 4,292
My Mood:
Re: Anyone else had this happen? eBay/pp credit crd dispute

Yep, the payment sent is whats being disputed. She is disputing it with her credit crd that she didn't authorize the payment. I hope they resolve it quickly!
__________________
Trisha~married 8/05 Mama to DD (9/08) & DS (3/12)
Paislie98 is offline   Reply With Quote
Old 04-03-2013, 07:19 AM   #4
~happy2Bamommy~'s Avatar
~happy2Bamommy~
Four things come not back: The spoken word; the sped arrow; the past life; and the neglected opportunity.
sitesupporter
seller
seller
 
Join Date: Apr 2006
Posts: 22,730
My Mood:
Re: Anyone else had this happen? eBay/pp credit crd dispute

I'd call paypal. You will get the best results by actually calling.

You need to contact Ebay as well and let them know what is going on. I'd probably message her through ebay too with a link to what she bought and the tracking to remind her she did buy something and you did ship it.
__________________
For a sure-fire humdinger of a thread start one on:The Duggars,Government Assistance, Politics, Crickets,
Religion,Circumcision, Infant Ear Piercing,Spanking,Breast Milk vs Formula,Feeding kids Fast Food
/ Beans & Rice, Sniffing Butt, or Vaccinating.

~happy2Bamommy~ is offline   Reply With Quote
Old 04-03-2013, 08:08 AM   #5
Paislie98's Avatar
Paislie98
Registered Users
seller
seller
 
Join Date: May 2012
Location: Iowa
Posts: 4,292
My Mood:
Re: Anyone else had this happen? eBay/pp credit crd dispute

That's a great idea, I will contact them, thx!
__________________
Trisha~married 8/05 Mama to DD (9/08) & DS (3/12)
Paislie98 is offline   Reply With Quote
Old 04-03-2013, 08:21 AM   #6
canadianbakers's Avatar
canadianbakers
Registered Users
seller
 
Join Date: Sep 2007
Location: MB, Canada
Posts: 9,221
My Mood:
Re: Anyone else had this happen? eBay/pp credit crd dispute

How the heck is she arguing that she didn't authorize the payment? PP doesn't just automatically take $$ when you are invoiced - as far as I know?!!
__________________
~Elena~
Momma to R (12), Z (10), I (8), L (4), P (2) & J (Apr 14, 2015)
remembering Elliana Lucy (2.7.12)
canadianbakers is offline   Reply With Quote
Old 04-03-2013, 12:45 PM   #7
tasundance's Avatar
tasundance
Registered Users
seller
seller
 
Join Date: Apr 2010
Location: Minnesota
Posts: 2,046
Re: Anyone else had this happen? eBay/pp credit crd dispute

When she left fb she pretty much closed the case. She obviously meant to send money if she's going to leave fb for the item. Sounds like she just wants a freebie.
__________________
Tricia~31 Married for 13 years to Chad~36. Semi Crunchy mama to Aurora~12, Ethan~10, Jacob~8, Annika~5, Makenna~4, Niko James~3, Cyrus~1 and blessing #8 due 10/10/15
tasundance is offline   Reply With Quote
Old 04-03-2013, 07:22 PM   #8
BinahYeteirah
Registered Users
seller
seller
 
Join Date: Apr 2007
Posts: 658
My Mood:
Re: Anyone else had this happen? eBay/pp credit crd dispute

Unless someone else is using her credit card without permission, I can't imagine what case she'd have.
BinahYeteirah is offline   Reply With Quote
Old 04-03-2013, 08:17 PM   #9
Mack's Avatar
Mack
Registered Users
seller
 
Join Date: Jan 2011
Posts: 546
Re: Anyone else had this happen? eBay/pp credit crd dispute

She could have used a stolen credit card.
Mack is offline   Reply With Quote
Old 04-04-2013, 07:32 AM   #10
Paislie98's Avatar
Paislie98
Registered Users
seller
seller
 
Join Date: May 2012
Location: Iowa
Posts: 4,292
My Mood:
Re: Anyone else had this happen? eBay/pp credit crd dispute

Update - so pp sided with me and covered the chargeback, so even if her credit card does dispute it, I don't have to pay and lose out on my item. I am so glad it was resolved quickly!
__________________
Trisha~married 8/05 Mama to DD (9/08) & DS (3/12)
Paislie98 is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Copyright 2005 - 2014 Escalate Media. All Rights Reserved.