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Old 05-05-2013, 03:12 PM   #21
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Re: Dish network charged me 2x(super huge vent)

DishNetwork did the same thing to us. They took out an extra $420 and used it as a DEBIT transaction--ie used our PIN number! We fought like crazy and the bank ended up refunding our money and then what do you know, Dish sent the $420 to COLLECTIONS and we were never able to get it fixed.

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Old 05-05-2013, 07:32 PM   #22
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Re: Dish network charged me 2x(super huge vent)

It's disgusting that a company that does this to so many people doesn't get in trouble...how does that even happen?
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Old 05-05-2013, 07:51 PM   #23
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It's disgusting that a company that does this to so many people doesn't get in trouble...how does that even happen?
It is because it is in the contract fine print. :-(
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Old 05-05-2013, 08:46 PM   #24
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Re: Dish network charged me 2x(super huge vent)

yep there is a very fine print that says they can charge any fees to that card or bank account if you don't pay them
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Old 05-06-2013, 11:52 AM   #25
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Re: Dish network charged me 2x(super huge vent)

Op, what did you find out today?
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Old 05-06-2013, 12:39 PM   #26
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We also tried to cancel the bank account they repeatedly charged, but our bank said it wouldn't matter because as long as they had the authorization in the contract, they charged would be transferred over to any new account or debit card.
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Old 05-07-2013, 01:26 AM   #27
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Re: Dish network charged me 2x(super huge vent)

They did this to us too!!! It was a flipping nightmare! To get our money back they told us we had to send a letter in WRITING to some address and they'd send us a check back in 8 weeks. I sent, and 8 weeks on the dot I called, and the lady said, yes your check was issued, it's probably in the mail. I was like yes, but you said I'd have it in 8 weeks. her response? "It has barely been 8 weeks" fast forward another week, still no check, and the guy I talk to says, oh it is being directly put into your account, it should go in there any day now...Grrr. It was a huge ordeal and it ended up being 4 months before we saw our money back. We filed with the BBB because of it. However, around the same time my friends paid an early termination fee and had absolutely no problems with it. I hope you get it worked out
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Old 05-07-2013, 09:34 AM   #28
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Re: Dish network charged me 2x(super huge vent)

They have, indeed, charged me twice. I've called and been given the run around, so I'm calming down before I call again to find out where to send my proof.
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Old 05-07-2013, 10:15 AM   #29
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Re: Dish network charged me 2x(super huge vent)

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Yeah, we have DirecTV and I want to cancel desperately but I'm scared to. Right now they have my old debit card on file, so that when we DO cancel, they can try to suck money out all they want, but won't be able to. You have to keep records of everything with these companies because they want to screw you any way they can!

^^^This is too funny as that is EXACTLY what I'm doing. They have my old card on record, it got a fraud alert so bank sent me a new one. I will not update with them and it's my only bill I pay by phone call. We had a nightmare when we first signed up and they kept messing up debiting the account. It seriously went on for about 5-6 months....every single month, then of course ended up with double bills some months, then it was overpaid others. I don't trust them one bit. We just moved and I was super hesitant to go with them, but it ended up the better option. We could move all our boxes with us too.....

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They have, indeed, charged me twice. I've called and been given the run around, so I'm calming down before I call again to find out where to send my proof.

OP...I would be fuming
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Old 05-07-2013, 10:20 AM   #30
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Re: Dish network charged me 2x(super huge vent)

sigh......just checked my bank account and my newspaper service(that I cancelled about 3 months ago) have just debited my account.....another phone call....


Hilarious - lady tried to ask me if I would like to continue with the subscription of the newspaper for somebody else? WTH. I said....no, I don't want to pay for somebody else to get the newspaper, I want it cancelled like I asked for months ago and I want my account reimbursed for that amount.
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