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Old 06-03-2013, 05:25 PM   #1
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No paypal "print shipping label" option

If I received a payment via paypal, and there is no "Print Shipping Label" button option under "Order Status/Options" next to the payment on my overview, what happened? Does it mean the person did not send the payment as "goods"?

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Old 06-03-2013, 05:27 PM   #2
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Re: No paypal "print shipping label" option

Maybe their address is not yet confirmed by paypal??
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Old 06-03-2013, 05:40 PM   #3
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Yep sounds like it was sent as personal. Or they did it via the app. Or they could have clicked "no address needed" when selecting their address.

If just refund them and ask them to resend it via goods with their address.

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Old 06-03-2013, 05:44 PM   #4
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Re: No paypal "print shipping label" option

Done. Thanks
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Old 06-03-2013, 05:45 PM   #5
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Re: No paypal "print shipping label" option

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Originally Posted by stevensmom View Post
Yep sounds like it was sent as personal. Or they did it via the app. Or they could have clicked "no address needed" when selecting their address.

If just refund them and ask them to resend it via goods with their address.

***I know how to write, my iPod does not***
It was sent via the app, does that not work?
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Old 06-03-2013, 05:59 PM   #6
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Yep the app usually sends all things as services vs goods. You have to make sure that when you do send it you change it over to goods.

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Old 06-03-2013, 06:45 PM   #7
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Re: No paypal "print shipping label" option

Using the app you need to manually add the address, its easier to send an invoice that way it is done correctly.
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